Removing the Guesswork from High Performance
In our quest to remove the guesswork from the pursuit of excellence, we present actionable tips and insights across various facets of organizational capacity building.
S.M.A.C.K. - The Framework for Determining and Building Capacity for Change
The Ins and Outs of Performance Data and KPIs
Key performance indicators (KPIs) and performance data allow for business leaders of all sized organizations to keep a close eye on the health and progress of their company. If you are an entrepreneur or a corporate executive, KPIs will provide vital information about where your organization stands in relation to itself, the competition, or the market. However, there are downsides if performance data and KPIs are used inappropriately.
Root Cause Analysis: Bringing Clarity to Chaos
In business, there is often a lot of complexity and sometimes chaos. Urgent demands, unexpected changes, and shifting priorities can make it difficult to get anything done. When things spiral out of control, it is easy to feel fatigued or lost but with the right tools and techniques, clarity can be regained and solutions to even the most complex problems can be found. One of those tools is root cause analysis. With this approach, you can systematically identify the causes of a problem and develop strategies to address them.